The Kiddimoto Warranty

For over 20 years, Kiddimoto has been at the forefront of the balance bike industry, helping children develop balance, coordination, confidence, and independence through fun, innovative ride-on toys.

While Kiddimoto continues to innovate and grow alongside the rapidly expanding balance bike market, our commitment to exceptional quality remains at the heart of everything we do. This dedication to craftsmanship and product quality has earned Kiddimoto numerous awards and the trust of families around the world.

To provide even greater confidence in our products, Kiddimoto offers an extended 5-year warranty across the entire range. This warranty reflects our belief in the durability, quality, and longevity of every Kiddimoto product.

Built to be enjoyed for years to come, Kiddimoto products are made to become part of family memories. With stories of Superbikes being passed down from one generation to the next for more than 20 years, you can trust Kiddimoto to deliver quality that stands the test of time.

TERMS & CONDITIONS

Coverage:

• This is the worldwide 5 year warranty for your Kiddimoto product.
• Kiddimoto will repair or replace any product that deems to be defective.
• The warranty will be in effect for 5 years for the original, registered owner.
• Products purchased and does not have the extended warranty will be covered under the original warranty of 1 year.

Conditions:

• When filing a claim under the extended warranty, you must provide proof of purchase.
• Kiddimoto reserves the right to refuse free-of-charge warranty service if the above documents cannot be presented.
• Any claims that are a direct result of poor product use or maintenance can be rejected.
• The warranty does not cover the normal wear and tear of the product.
• If Kiddimoto are unable to carry out the repair for technical reasons or because a component is not available, Kiddimoto undertakes to make the customer an advantageous offer, taking into account the age of the product, consisting in either an identical new product or an equivalent model manufactured at the time of the repair, if the original product is no longer available.
• This warranty does not affect the consumer’s statutory rights under applicable national laws in force, nor the consumer’s right against the dealer arising from their sales/purchase contract.

The warranty does not apply to:

• Normal wear and tear.
• Inappropriate use.
• The fitting of inappropriate parts or aftermarket alteration.
• Improper assembly of the product.
• Damage or failure due to an accident, misuse, abuse, or neglect.

SUBMIT A WARRANTY CLAIM

Need to submit a warranty claim on your Kriega product?
Please review the eligibility criteria to ensure your item qualifies for a claim:

• Authorized Purchase: The item was purchased from an authorized dealer within the United States.
• Time Frame: The claim is being submitted within the warranty period from the purchase date.
• Manufacturing Defects: This warranty applies only to manufacturing defects. Damage due to crashes, accidents, negligence, misuse, corrosion, incorrect installation, improperly performed repairs, use of incompatible spare parts or components, unapproved modifications or normal wear and tear are not covered by this warranty.
• Photos: Upload photos of the product defect.
• Registration Number: You must have a product registration number. If you haven’t registered your product yet, please do so here: Register Your Product.
• Review: Kriega will contact you regarding warranty approval and shipping instructions, if appropriate.

Ensure you have all necessary information handy to complete your claim efficiently.